Privacy Policy

1. Information We Collect

When you join our waitlist, we collect:

• Your email address
• The date you signed up
• How you found us (e.g., website, referral)

2. How We Use Your Information

We use your email address to:

• Notify you when SimpleCertify launches

Once you create an account, we may also send:

• Account emails: Essential messages for account actions such as sign-up confirmation, password recovery, and security alerts. These are required for the service to function and cannot be disabled.
• Notification emails: Event-driven alerts based on platform activity, such as credential approvals or expiring certificates. You can manage your notification preferences within the app.

3. Data Storage and Security

Your data is stored securely using Amazon Web Services (AWS) in the Asia Pacific (Sydney) region. We implement appropriate technical and organisational measures to protect your personal information.

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may use trusted service providers to help us operate our business, who are bound by confidentiality agreements.

5. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of your personal information
• Request deletion of your personal information
• Unsubscribe from our communications at any time

6. Unsubscribing

You can manage your notification email preferences within the SimpleCertify app at any time. Account emails (such as password recovery and security alerts) are essential for service functionality and cannot be disabled while your account is active.

To unsubscribe from our waitlist or request removal of your data, please contact us at support@simplecertify.com.

7. Email Communications

We are committed to responsible email practices:

• We only send emails you have consented to receive
• Account emails are transactional and required for service functionality
• Notification emails are event-driven and can be controlled via your preferences
• We do not send unsolicited marketing or promotional emails
• We never sell or share your email address with third parties for marketing purposes

8. Email Compliance

We comply with applicable email regulations, including the Australian Spam Act 2003 and the CAN-SPAM Act. All emails we send include clear sender identification and, where applicable, an easy way to manage your preferences. We maintain proper bounce and complaint handling procedures to ensure we only send emails to recipients who wish to receive them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.